Toll Free Number 1800 410 9020 Buy SITI Broadband

We're Here to Resolve
Your Concerns

We value every customer and are dedicated to resolving complaints quickly, transparently, and professionally.

Grievance Redressal Mechanism

If you have any concerns or complaints, please contact our Customer Care team at our toll-free number, 1800 410 9020.

If your concern remains unresolved or you are dissatisfied with the resolution provided by our Customer Care Executive or Field Staff, you may escalate the matter to the Nodal Officer or the Appellate Authority.

Nodal Officer

Mr Kishan Pal

(Nodal Officer)
  • Plot No. 197/198, Noida Special Economic Zone (NSEZ) Noida Phase II, Noida Dadri Road, Noida - 201305
  • 91-120-6277700
  • Krishan.Pal@mysiti.in
Appellate Authority

Mr Sandeep Saxena

(Manager-Regulatory & Compliance)
  • Plot No. 197/198, Noida Special Economic Zone (NSEZ) Noida Phase II, Noida Dadri Road, Noida - 201305
  • 91-120-6277700
  • Sandeep.Saxena@mysiti.in
Advisory Committee

Mr Kapil Tyagi

(Member)
  • Plot No. 197/198, Noida Special Economic Zone (NSEZ) Noida Phase II, Noida Dadri Road, Noida - 201305
  • 91-120-6277700
  • kapil@mysiti.in

Our Grievance
Resolution Process

01
Register Complaint

Share your concern with us through our support channels.

02
Investigation

We investigate your complaint thoroughly.

03
Resolution

We resolve the issue at the earliest and notify you.

04
Feedback

Your feedback helps us improve our services.

We're Here to Help!

Our team is dedicated to resolving your concerns quickly and effectively.

1800 410 9020